Hello all,
It was brought to our attention today that a new Windows 10 update is causing problems with Mach3. Microsoft is certainly causing me a lot of headaches this past month, but I hope this post will save you from some. If Windows 10 wants to do a "feature update" to version 1803 do not let it. You want to stay on build 1709. If the update goes through and you find that Mach3 will not load beyond the splash screen, the update probably went through and you'll have to roll it back. It's an easy process but it is a bit time consuming. Go into your settings and find the Updates page. Click 'View installed update history' then 'Recovery options.' That sounds a bit dramatic; you're really just rolling back to a slightly older version of Windows 10. On the next screen, you'll have the option to restore Windows 10 to an older version. Agree to the prompts and then be prepared to wait while your system un-updates.
As always, we recommend running Mach3 without automatic updates and offline if at all possible. I'll keep you posted with any new information I might have.
Happy CNCing,
Bryanna
Update: There is a new Mach3 installer on our website (machsupport.com) that includes a patched version of .062 that corrects this issue. Install it over your previous version of Mach3, restart, and you should be back to normal. As always, I recommend backing up your profile, license, and any custom macros or screens--just in case.