Hi Tweakie thanks for the reply. I tried all that a few days ago and with no success I went to the site and the licence managing and there is no resend licence, thats what brought me to this forum hoping for a answer. It was there a month ago when i reinstall windows but its not there now, i emailed artsoft and thay told me the same thing. so i have left another email explaining that the resend licence is not there. dont no what else i can do, ill just have to wait to thay reply and who knows when that will happen. Untill then i can't use my machine.